Shipping and payment
This English version is provided for convenience. The German version is legally binding.
Delivery area
Through the online shop we deliver to Germany, Austria and Switzerland. We deliver pallets (from 10,800 pcs) within Germany only. Deliveries to other countries are available on request – get in touch.
Shipping costs
| Country | Order value | Shipping costs |
|---|---|---|
| Germany | below €100.00 | €4.99 |
| Germany | from €100.00 | free |
| Germany | Pallet (from 10,800 pcs) | €200.00 |
| Austria | below €150.00 | €9.90 |
| Austria | from €150.00 | free |
| Switzerland | below €300.00 | €19.90 |
| Switzerland | from €300.00 | free |
All prices incl. VAT. You will see the exact shipping costs at checkout before completing your order.
Switzerland is not part of the EU. On import, Swiss VAT and the carrier's customs clearance fees may apply; these are paid by the recipient.
Delivery time
The delivery time is 1–3 working days within Germany, 2–4 to Austria and 3–5 to Switzerland from conclusion of the contract, unless stated otherwise on the product. We usually dispatch on the day of your order. Bulk orders are delivered on the date agreed in the quote.
Payment methods
- PayPal
- Klarna
- Credit card
- Apple Pay
- Google Pay
- Shop Pay
Payment is processed at checkout via Shopify. For businesses, purchase on invoice is possible by prior arrangement – contact us.
Returns
Information on withdrawal and returns can be found in the withdrawal information.
Last updated: October 2026